Return Policy

Your satisfaction is important to us and we are committed to doing whatever it takes to ensure you enjoy your purchase and your experience with Benson’s. 

Approved returns require a valid ID and that you belong to our Benson’s Best program, to return the item for the current price.  If it is within 30 days of the purchase date, refunds will be issued in the form of a Benson’s Store Credit or product exchange.  If the product is guaranteed then we will return the product for the original form of payment.

Grooming tools

Pet Medication (including flea and tick products)

Clearance items

Muzzles and Crates/Carriers (exchange size only)


Please give us a call with any additional questions.